Return & Exchange

Monique Fagre will only accept exchanges within 2 weeks of purchase, with original receipt. If you are not completely satisfied with your purchase, simply return the item(s) in their original condition for a prompt exchange. Items must be unworn with tags attached (swimwear must have sanitary liner attached). Adjustments to credit accounts, if any, should appear within two billing cycles.

Please make sure to return the merchandise with the same carrier Monique Fagre LLC used to ship it to you. Insure the package for the full value of the merchandise. Keep your shipping receipt until you receive the exchanged merchandise.

If possible, use the original packaging and completely remove or cover the original shipping label. When the original packaging can't be used, please use a quality bag or carton.

Seal the package securely with tape. Affix a legible label, correctly addressed to Monique Fagre LLC, to the outside of your package. Please use clear tape or glue when affixing the label.

Please Allow Up To 30 Days for the exchange. It takes up to 30 days for us to receive and process your exchange. Once the return is received, it will be reviewed by our quality assurance team. Any item which shows signs of wear or has been engraved, altered, resized or damaged will not be accepted for an exchange. Merchandise that is improperly packaged or uninsured will be refused upon receipt.

Note: Delivered products will vary due to our One-of-a-Kind Creation practice, but will embody the quality and style expected of Monique Fagre. Colors may vary as well because of artificial lightning.

There is a one exchange maximum per original transaction, regardless of quantity purchased, unless explicitly agreed to in writing by an authorized representative of Monique Fagre LLC in advance.